Protection and prep
How we protect your home
Floor runners, padded doorways, wrapped furniture, and a simple checklist so moving day is faster, safer, and less stressful.
Your floors, doorways, and furniture get protected before the work starts.
The crew lays floor runners, pads tight doorways, wraps furniture, and loads carefully. It is the same promise for a local Wake County move or a long-distance East Coast haul.
Bonded and insured
Valuables still travel with you.
Royalty is bonded and insured, but customers should pack away and personally carry jewelry, cash, credit cards, IDs, medications, important documents, and other valuables. The crew is not responsible for jewelry or cash left loose or packed onto the truck.
Pack and lock away all jewelry, cash, credit cards, and valuables
- Box up and lock away all jewelry, cash, credit cards, and valuables. Keep them with you on move day, never on the truck.
- We're bonded and insured, but valuables should always travel with you.
- Royalty is not responsible for jewelry, cash, credit cards, or valuables left loose or packed onto the truck.
- Keep important documents (IDs, passports, deeds) and medications in a bag you carry yourself.
Finish your boxes the night before
- Pack every box completely and tape the tops and bottoms shut.
- Label each box with the room it belongs in. It speeds up unloading.
- Need supplies? We sell boxes, tape, and wrap, or we can pack for you.
Unplug and prep electronics
- Unplug TVs, computers, and appliances and bundle their cords.
- Remove cords and chargers from the wall outlets.
- Back up any computers before move day, just in case.
Secure your pets
- Put cats and dogs away in a crate or a separate room so they stay safe and don't run out the door.
- Plan for little ones to be with a sitter or in one safe room on move day.
Propane tanks and grills
- Propane tanks have to be emptied or removed. We can't transport propane, since it's hazardous material.
- Take the propane tank off your grill before move day. The grill itself is fine to move.
Open or loose liquids
- We don't move open or loose liquids, so please set those aside, along with cleaning supplies and anything that can spill.
- Pack an “open first” bag: chargers, meds, a change of clothes, toiletries.
- Clear a path from the door to the truck so the crew can move quickly and safely.
Packing and prep, answered by Alex
The questions that come up most while you are getting ready, answered in Alex's own words.
Yes, unless you booked a full-service packing move where we bring the materials and pack you. Anything you pack yourself is "packed by owner." If we did not pack a box, we cannot tell you what is inside it or where a loose item ended up later, so please have everything boxed and sealed before we arrive.
Each one gets packed: the lamp, the lampshade, and the bulb, ideally in their own box with bubble wrap. We can pack standing lamps the day of the job, but if you have five or ten of them, that adds packing time to your move, so it helps to have them done ahead of time.
Sealed, closed liquids can go in a box. Open liquids should be tossed, because the caps come loose, leak through the box, and can damage your other items. We cannot transport a propane tank (that is a legal restriction, state and federal), but we can take the grill itself.
We ask you to empty dressers first. Too much weight on the drawers can warp the wood so they stop closing, and we do not want that risk for your furniture. You can put clothes in trash bags (we do not charge extra for that, and we can use them as padding), and shoes are best in a box so they do not crush the bag.
Pack your jewelry yourself. You do not even need to label the box. Wrap pictures and artwork. This is about keeping your valuables safe and keeping liability low for everyone. Our crew is honest, but the right move is for you to keep your valuables with you.
Please put dogs and cats away in a separate room or a crate. It keeps them safe, keeps them from slipping out the door, and keeps the crew moving safely.
Yes. Those can go in a tall lamp box, or we box them by flipping another box over the top. Not a problem.
Questions about your move?
Give us a call or grab a free quote. We'll walk you through exactly what to expect on the day.
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